Choose the right CX
solution 
for your business
All of our services integrate seamlessly with your existing customer service platforms—whether you’re using Gorgias, Zendesk, Freshdesk, or others. If you’re not yet set up, we can also help implement and configure the right system for you for an additional fee. This means you can enhance your customer experience and marketing efforts without disrupting your current workflow.
AI Essentials
From $1,500
- AI chatbot deployment (FAQs, basic inquiries, lead capture).
- Standard integration with major platforms (e.g., website chat, Facebook Messenger, WhatsApp).
- Basic conversational flow design.
- Monthly performance reporting (automated).
AI Plus Human Response
$2.99 per ticket
- Everything in Tier 1.
- Human fallback support — escalation to human agents for complex inquiries.
- Hybrid ticketing system (AI assigns, human resolves).
- Weekly optimization sessions for AI flows.
- 24/7 or business hours availability (choose one based on client budget).
Premium CX Partnership
$3.99 per ticket
- Everything in Tier 2.
- Advanced AI training with natural language improvements.
- Multilingual support (if needed).
- AI-based sentiment analysis and customer feedback integration.
- Strategic monthly CX performance review with recommendations.
- Knowledge base integration and management (to feed both AI and human agents).
Focused eCommerce & DTC Customer Centric Solutions
Knowledge Base Development
- A Knowledge Base (KB) feeds directly into the AI chatbot’s training data and human agent scripts, enabling faster, more accurate responses.
- Initial KB Buildout (one-time or recurring update option):
Brand Reputation Management
- Monitoring & managing online reviews aligns with customer experience goals.
- Monthly monitoring of major review platforms (Google, Trustpilot, etc.).
- Monthly sentiment analysis & report.
- Campaign Management